Our system would have detected FairPlay Violation on your Dream11 account due to which the cash bonus and invite code gets blocked. This usually happens when an invite code is used several times to create multiple (fake) accounts on Dream11.
We suggest that you follow the following steps to unblock your Cash Bonus/referral (invite) code. Please make sure that you are using the latest Android/iOS app.
To unblock cash bonus:
- Visit your 'My Balance' page.
- Tap on ‘How to Unblock’ and follow the instructions.
To unblock invite code
- Log into your account via the App.
- Select ‘My Account’ from the ‘Me’ section on the bottom of the page.
- Select ‘Know more’ option next to the cash bonus / Select ‘Invite Friends’ from the menu on the top left.
- Click on ‘How to Unblock’ and follow the instructions.