A withdrawal request is usually cancelled if:
1. There’s an issue with your verified bank account
2. Due to a FairPlay Violation
A cancellation reason will also be mentioned against the cancelled transaction.
- If the cancellation reasons are incorrect IFSC, name mismatch or incorrect account number, please verify your bank account with the correct details and place a fresh withdrawal request. Just ensure your bank IFSC code is part of the updated IFSC list.
- If the cancellation reason is 'FairPlay Violation Detected', we request you to follow the FairPlay rules to avoid such cancellation in future.
In case you still need help, contact us here.