Ideally, if there is a challenge in verifying your PAN card, you will see a relevant error message on the app.
Here are the possible reasons for the PAN not being successfully verified.
| Rejection Reason |
Corrective Action |
- Name does not match with 'actual name' as mentioned on your PAN
|
- Reverify the PAN by entering the name as per the PAN
|
- DOB does not match with your PAN details
|
- Reverify the PAN by entering the date of birth as per the PAN
|
- Name and DOB do not match with your PAN details
|
- Reverify the PAN by entering the name and date of birth as per the PAN
|
|
|
- This may happen if you have recently got a new or updated PAN. Hence you may try after some time or contact the PAN authority for further details
- Recheck that it is an individual's PAN & not a company PAN
|
In case you still face an issue, please contact us here.