Understanding Your Transactions

• How do I check my Dream11 account balance?
• Where do I check my transaction history on Dream11?
• Can I transfer balance from one Dream11 account to another?
• How is my account balance utilised while joining paid contests?

Deposits

• How do I add cash to my Dream11 account?
• My amount was not added to my Dream11 account, when will I get my refund?
• How do I add cash via UPI?
• How do I manage my cards on Dream11?
• How do I manage PhonePe / Paytm wallets on Dream11?
• Can I link more than one Paytm account on Dream11?

Withdrawals

• How can I check the status of my withdrawal?
• How do I withdraw my winnings?
• Why is the amount credited in my bank account different from my withdrawal amount?
• I’ve placed a withdrawal request, when will I get my money?
• My withdrawal request is cancelled, what should I do now?
• How do I withdraw my cash bonus?

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Cash Bonus

• What is cash bonus?
• How do I earn cash bonus?
• How is my cash bonus utilised on Dream11?
• When will my cash bonus expire?

Winnings

• If other players rank the same as me, how much will I win?
• How is the prize money distributed when the contest has multiple winners?
• By when are winnings added to the Dream11 account?
• Do you deduct tax on winning?
• When will I get my TDS certificate?