Understanding Your Transactions

• Where do I check my transaction history on Dream11?
• Where do I check my Dream11 account balance?
• Can I transfer balance from one Dream11 account to another?
• How is my account balance utilised while joining contests?
• Why was my entry fee refunded?

Deposits

• How do I add cash to my Dream11 account?
• I added cash to my Dream11 account, but I can't see it. When will it reflect?
• My deposit was not added to my Dream11 account, when will I get my refund?
• How do I add cash via UPI?
• What type of cards can be saved/used?
• Is it safe to enter my card details? Does Dream11 save any of it?

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Withdrawals

• How can I withdraw my winnings?
• I’ve placed a withdrawal, when will I get my money?
• My withdrawal request is cancelled, what should I do now?
• Do I have to pay taxes when I withdraw my winnings on Dream11?
• Can I withdraw my Cash Bonus?
• I don’t have a bank account, can I use someone else’s?

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Cash Bonus

• What is cash bonus?
• How can I get cash bonus?
• How is my cash bonus utilised on Dream11?
• When will my cash bonus expire?

Winnings

• What are winnings?
• When will my winnings get added to my Dream11 account?
• How can I withdraw my winnings to my bank account?
• If other players rank the same as me, how much will I win?
• How is the prize money distributed when the contest has multiple winners?
• When will my winnings expire?

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